This Privacy Policy explains how Qkwise (Kwayyis Cleaning & Finishing Solutions) (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or use www.kwayyisclean.qa (the “Site”). By accessing or using our Site, you agree to the practices described in this policy.
When you create an account, place an order, or interact with our services, we may collect:
- Personal details: name, email address, phone number, shipping/billing address.
- Payment information (processed securely through third-party gateways).
- Order history and preferences.
- Technical data: IP address, browser type, and usage data (via cookies and analytics).
How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate about your orders and provide customer support.
- Improve our products, services, and website experience.
- Comply with legal and regulatory obligations in Qatar.
We do not sell your personal data to third parties. Information may be shared only with trusted service providers (e.g., shipping carriers, payment processors) as necessary to deliver our services, or when required by law.
You may request deletion of your account at any time by contacting customer support or using the account settings option. Upon deletion:
- Your profile data and saved information will be preserved for 30 days (for legal, accounting, or dispute resolution purposes).
- After 30 days, your data will be permanently deleted from our systems, including backups where technically feasible.
We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.
For any questions regarding this policy or your data, please contact us at services@kwayyisclean.qa or WhatsApp/Call 30291076.
